Delivery and Returns

Delivery

  • Please allow up to 3-4 business days for delivery, WA,NT and remote locations allow 7-14 days delivery
  • We use various freight companies to ship out orders , we will notify you with a tracking number once order is sent
  • Your order will be dispatched within 24hours , if for some reason we are unable to dispatch due to supplier stock issue we will contact you and make other arrangements for your order.
  • We offer FREE local delivery (Sydney Metro) with any order over $350.00

Pick up Service

You can pick up any orders directly from us at
142 Renwick Street Marrickville , Sydney 2204
(02) 95582100
Opened from 8-00 to 4-00 Monday-Friday

Warranty / Returns

  • All items purchased from our  store come with a Seven (7) Day Peace of Mind Return Policy.
  • If the return is due to incompatibility or change of mind, shipping is at buyers expense.
  • If the return is due to wrong goods shipped, faulty or DOA goods, shipping is at CablePro expense.
  • All goods returned must be in a saleable condition (not opened or damaged goods accepted).
  • All goods returned after 7 Days shipping is at buyers expense.
  • All goods returned for warranty after 7 days is at buyers expense both ways.
  • All products available on this site must be installed by a licensed electrical tradesman / technician.

Damaged / Faulty Goods

If you find that the goods were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods. We will organise for the return of the goods and arrange a credit towards your next purchase or send a replacement product. Customer will incur the cost of return postage and be credited the purchase price only. We recommend that you return your unwanted items using registered post or trackable courier. We can not be held responsible if returned items are lost in transit.

Terms And Conditions

  • Customers must read and agree to our above policies before bidding/ buying
  • Sales made in our store are legally binding contracts and are dealt with seriously.
  • A non-paying buyer claim will be initiated against the buyer if payment has not been made within 4 days of sale date
  • All goods are to be fit by a licensed tradesman.
  • It is the customer’s responsibility to ensure correct items have been received before installation.
  • Photos contained within the listings are for illustration purposes only
  • CablePro is not liable for loss of time / labour incurred if items must be replaced due to faults.